Job Posting - Macy's

Store General Manager for Charleston location

Overview:

The General Manager is the senior level store executive responsible for all aspects of running a profitable location. Responsible for developing and executing a successful strategy, which generates sales and service, develops people, exploits merchandise opportunities, and meets profit and expense expectations.

Key Accountabilities:

• Exploit opportunities to attain sales and profitability goals for store through effective use of short and long-range planning, expense management and inventory shortage control.
• Develop and lead store service culture to ensure consistent high standards of customer service through effective staff planning, monitoring of training programs, and timely communication of advertising and special events.
• Respond to customers' inquiries and resolve customer issues in a timely and appropriate manner.
• Ensure compelling merchandise presentation standards to deliver a clean, neat, and easy to shop store environment for the customer through maintaining accessibility standards, density standards, clearance standards, signing accuracy, and fitting room cleanliness.
• Ensure development of location strategies that drive assortments, price simplification, improving the shopping experience, and marketing.
• Develop strategy for execution of promotional events, seasonal events and day-to-day operation of the store.
• Assume a leadership and development role by encouraging a sense of team and embracing diversity through effective total store communication, awareness of morale, staff development, and implementation of selling priorities.
• Direct the recruiting efforts of the store to ensure staffing is at plan. Improve retention by emphasizing awareness of people development, career development, and succession planning.

Skills Summary:

• 3 - 5 years experience at senior management level in a retail environment, such as Department Store General Manager or specialty store District or Regional Manager
• Strong leadership skills
• Strong analytical skills
• Ability to recruit, retain, develop, and motivate a team to achieve performance objectives
• Strong influencing and negotiation skills
• Ability to manage and prioritize many objectives at once
• Strong interpersonal skills with the ability to communicate at all levels
• Strong merchandising skills
• Change agent
• Ability to build partnerships

For more information, please contact Owen Williams at 770-913-5251 or owen.williams@macys.com